Comments on: Invitations by Printed Matter

By: wedding coordinator

wedding coordinator — Fri, 05 Mar 2010 07:18:18 +0000

Oh wow… I guess that's the reason why their website has malware… I was trying to open their website http://www.printedmatter.com.ph but my system read na may virus nga daw. Hmm…

By: wedding coordinator

wedding coordinator — Fri, 05 Mar 2010 07:18:18 +0000

Oh wow… I guess that's the reason why their website has malware… I was trying to open their website http://www.printedmatter.com.ph but my system read na may virus nga daw. Hmm…

By: dinah

dinah — Thu, 19 Nov 2009 20:19:32 +0000

do u have your own website? i want to see more of your works…i am really interested of your designs.

By: Abby

Abby — Tue, 10 Nov 2009 14:54:33 +0000

You know i thought their concept is actually unique and they might have a fresh look at how customer servicing is. however, i think they have gotten big for their own good, . the owner should be sensitive to the customers and should not sound patronizing . i had ordered several pieces only of invites but paid for the processing fee and rush costs of the invites and when i got the proof, it looked like an invitation for a funeral occassion. I really think that they need to take stock of how things should be and what is the meaning of customer service. Their idea might be unique but what’s more important is to treat each customer with respect and courtesy no matter how few pieces or how many, it still is business. Phoebe Chua is very suplada over the phone and very very patronizing (you can hear it in her voice). And whats this delivery at 8 pm only and i was made to wait some more because its traffic!!! isn’t it that the delivery people should make allowance for the traffic especially coming from san juan to makati? This shd not be a concern of their customers! Can you imagine having to have a customer wait for something that she paid for already? Very arrogant. never again will i make the mistake of having something printed by them. I only have them made several pieces because i lack the time to do it on my own and would rather pay for the convenience, however, it seemed that i was inconvenienced more Very poor service, as in!!!

Also where did you get a printer who will just print and not design or correct or even improve the wordings of the invite? Sheesh!!!

By: tonie

tonie — Sat, 19 Sep 2009 03:39:16 +0000

can u send me sample cartoon or disney wedding invitations pictures and also the prices??

thanks-

By: chris

chris — Tue, 15 Sep 2009 07:34:01 +0000

yes, I agree that Printed Matter’s designs are very unique…but i also FULLY agree with the comments of Tainted: “the problem with printed matter is that the customer has to adjust with the owner’s availability” and just to add..they DO NOT REALLY KNOW WHAT CUSTOMER SERVICE IS!

We were supposed to see the draft of our invites last week but when we got to the store, it’s not there! And we waited for 3-4 hours only to be advised that we still have to wait for to days..

Really bad customer service….

By: bel

bel — Sun, 28 Dec 2008 07:44:44 +0000

it’s really cute.. can i know the price per card? thanks..

By: mai

mai — Tue, 16 Dec 2008 05:57:28 +0000

my sister and i ordered personlaized ntbks from printed matter at SM The Block… hay naku! they misplaced ONE ntbk of my sister which was delivered to Glorietta and they actually asked her to pick it up from there! and then my ntbks, which i had slightly altered the following day i ordered them (and the alterations were received and confirmed by Alicia of their production team) wasnt executed so i had to wait pa! nice products but awful service. sayang.